Policy

Refund & Cancellation Policy

Clear refund and cancellation rules for JR Nexus Solutions FZ LLC consultations, audits, custom projects, websites, automation, SEO/GEO/AEO, and implementation services.

Service Type
Digital Delivery
Refund Review Basis
Consultations and Strategy Sessions
Online meeting, written notes, roadmap, audit, or advisory output
May be non-refundable once the session has started, the meeting link has been used, or strategy material has been delivered.
Website Development and Migration
Design, development, migration, deployment, files, access, or documentation
Refund eligibility depends on project stage, milestone approval, delivered work, and written agreement. Work already started or delivered may be non-refundable.
AI and Automation Implementation
Workflow mapping, AI logic, integrations, automation setup, testing, documentation, or handover
May become non-refundable after discovery, setup, integration work, testing, resource allocation, or deliverables have started.
SEO / GEO / AEO Services
Audit, metadata, schema, content structure, service-page optimization, roadmap, or implementation support
May be non-refundable once research, audit, planning, writing, optimization, or implementation work has started.
Business Growth and Consulting Implementation
Growth audit, funnel plan, CRM guidance, implementation roadmap, or execution support
Refunds are reviewed based on written scope, project progress, delivered material, and milestone status.

1. Overview

JR Nexus Solutions FZ LLC provides digital services, consultations, audits, strategy, custom websites, AI implementation, automation setup, SEO/GEO/AEO services, and business growth implementation. Because these services involve time, expert work, planning, resource allocation, and digital delivery, refund eligibility depends on the service type, project stage, delivery status, and written agreement.

2. Cancellation Before Work Starts

If you request cancellation before work has started, before resources have been allocated, and before any deliverables have been shared, we may review the request for a partial or full refund depending on payment processing fees, administrative work, and any written agreement already accepted.

3. Non-Refundable After Work Starts

Consultations, audits, planning, custom development, AI implementation, automation setup, SEO/GEO/AEO work, website work, migration work, and business growth implementation may become non-refundable once work has started, resources have been allocated, meetings have occurred, access has been used, or deliverables have been shared.

4. Milestone-Based Projects

For milestone-based projects, completed or approved milestones are generally non-refundable. Future milestones may be cancelled or adjusted according to the written agreement, proposal, invoice, or approved project communication.

5. Revision and Quality Concerns

If you believe a deliverable does not match the agreed scope, contact us with details. We will review the issue and may provide reasonable corrections, revisions, clarification, or a resolution according to the approved scope and agreement.

6. How to Request a Review

Email inquiry@jrnexussolutions.com with your full name, purchase email, invoice reference, service name, and reason for the request. We may ask for project details, delivery status, and communication records to review eligibility.

7. No Guaranteed Outcomes

Refunds are not provided because a customer expected guaranteed rankings, traffic, revenue, leads, sales, or business outcomes. We provide responsible strategy and implementation support, but results depend on market conditions, competition, customer execution, technical factors, timing, and ongoing optimization.