Privacy Policy

JR Nexus Solutions FZ LLC ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit jrnexussolutions.com, contact us, request a consultation, purchase services, or engage us for AI, automation, SEO/GEO/AEO, website development, business growth, or consulting implementation work.

We may collect personal identification information such as name, email address, phone number, company name, country, website URL, billing details, support messages, service interest, project requirements, and communication records. We may also collect technical data such as IP address, browser type, device data, referral source, pages visited, cookies, analytics events, and security logs.

We use your information to respond to enquiries, provide consultations, prepare proposals, deliver digital services, process payments, manage customer support, improve our website, maintain security, prevent fraud, comply with legal obligations, and communicate important service, billing, delivery, policy, or project updates.

Payments may be processed by Stripe or another approved payment provider. We do not store full card numbers on our website. Payment processors may collect and process billing information, card details, fraud prevention data, and transaction records according to their own legal and security obligations. We may store transaction IDs, invoice references, payment status, service names, and order history for support, accounting, and compliance purposes.

For custom services and implementation projects, we may process project requirements, website links, technical access shared by the customer, communication notes, deliverables, approvals, revision requests, and support records. This information helps us deliver the agreed work, maintain project continuity, and provide customer support.

We do not sell personal information. We may share limited information with trusted service providers that help us operate our website and business, including payment processors, hosting providers, email delivery platforms, analytics tools, automation platforms, customer support systems, legal/accounting advisors, and compliance providers. These providers may process data only as needed to provide their services to us.

We may use cookies, analytics scripts, and similar technologies to understand website usage, improve user experience, measure marketing performance, protect the website, and support contact or checkout functionality. You can manage cookies through your browser settings. More details are available in our Cookie Policy.

We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no internet transmission, hosting platform, email system, or digital storage method can be guaranteed to be 100% secure. Customers are responsible for sharing access details carefully and removing access when a project is completed.

We retain personal information only for as long as needed for the purposes described in this policy, including service delivery, customer support, billing records, accounting, legal compliance, fraud prevention, dispute handling, and legitimate business records.

Depending on your location and applicable law, you may have the right to request access, correction, deletion, restriction, portability, or objection related to your personal information. To exercise rights, contact us at inquiry@jrnexussolutions.com. We may need to verify your identity before processing certain requests.

JR Nexus Solutions FZ LLC is based in the United Arab Emirates and may work with customers, tools, and providers in multiple countries. By using our services, you understand that your information may be processed in the UAE or other locations where our service providers operate, subject to appropriate business and security safeguards.

For privacy questions or data requests, contact us: JR Nexus Solutions FZ LLC VUNE1701, Compass building - Al Hulaila, AL Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates Email: inquiry@jrnexussolutions.com Phone: +971 52 786 1431